Multi-criteria Decision Support System for Prioritizing Challenges of Internet of Things (IoT)

Abstract

Abstract: The adoption and utilization of Internet of Things (IoT) technologies such as IoT Platforms, 5G, connected sensors, WAN, etc mostly come with numerous, seemingly complex and expensive challenges for institutions and organisations, particularly in developing countries as they work to fill their fair share of the global IoT market. Multi-criteria decision support systems (MCDSS) can be indispensable tools for evaluating and prioritizing these complex competing difficulties by multistakeholder decision makers. While eliminating conventional decision problems such as, human biases, time consumption, cost of decision, etc, MCDSS make it possible for companies to concentrate on solving challenges which their limited resources can cater for. This study presents an approach for design and implementation of a prototype MCDSS for prioritizing challenges that institutions and organizations face while adopting and utilizing IoT technologies using Fuzzy Analytic Hierarchy Process (FAHP) methodology. ASP.Net model View controller (MVC) framework and C Sharp programming Language was used for the GUI and the Logic development. The system's default IoT challenges and dataset were adapted from the works of A.K. Mohammadzadeh (Baseline dataset). The system usability test result obtained shows that the system is friendly and usable. The output weights and rating of the IoT technology adoption challenges/sub-challenges exhibit over 80% similarity when compared to the Baseline dataset. Further studies are recommended to make the system a