Abstract

This study examines MTN Nigeria and Nigerian economic development: A multinational corporation study. The relationship between host nations and multinational enterprises should be based on mutual benefits. Corporate social responsibility (CSR), foreign direct investment (FDI), and foreign portfolio investment (FPI) are economic initiatives aimed at promoting the economic development of host nations and providing a platform for the growth of multinational enterprises. To effectively capitalize on the benefits of multinational firms, governments must realize the importance of technology transfer and its impact on economic advancement. As a result, governments hosting large firms should modify their present policies and institutions to not only attract foreign direct investment (FDI), but also to promote successful technology transfer, including local dissemination and generation. Governments should establish national policies to ensure that multinational companies develop and implement good customer relations programs as part of their efforts to deliver effective services to the people and improve the quality of education within the nation. MTN Nigeria has already engaged in a number of public relations projects and continues to do so. Some have already been completed, and the corporation intends to introduce additional ones as part of its corporate social responsibility (CSR) initiatives. These projects strive to give back to society while also thanking the environment and the community in which they operate. Agencies like Servicom can be empowered to monitor the quality of services and customer relations offered by these companies, with the goal of recognizing the best company with superior customer relations programs and potentially recommending the waiver of certain percentages of the company’s annual tax payments.

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