Moving towards smarter social contracts? Digital transformation as a driver of change in state–society relations in the MENA region

Abstract

ABSTRACT Digitalization has far-reaching yet under-researched impacts on state–society relations. This article addresses this gap and explores digitalization as a driver of change to social contracts. The conceptual framework explains how it changes (a) the state’s duty to grant protection, provision, and participation in exchange for legitimacy; (b) the modes of state–society interaction; and (c) the contracting parties with respect to their location and their relative power position. Based on a literature review and recent developments in digitalization, the article then discusses how this plays out in the MENA region. It shows that digital surveillance by authoritarian regimes often dominates over the states’ duty to protect their citizens. Spaces for political participation increase through social media and online platforms but often fail to translate into ‘offline’ mobilization. Digitalization can improve public service provision, but only for digitally-connected citizens. Thus, digitalization tends to enhance the relative power positions of MENA states even if states themselves partly depend on external actors for access to and control over digital technologies. Overall, digitalization is an important, structural driver of change to social contracts but pre-existing state–society relations and governance framework conditions lead to either more inclusive or rather more authoritarian social contracts.