Abstract
PurposeThis article attempts to provide a concise overview of the approaches towards managing events in a changing market environment and summarises issues of responsibility, sustainability and quality management within events organisations.Design/methodology/approachIn doing so, the paper will reconcile elements of corporate social responsibility and sustainable development within organisations. Whilst within a context of the events industry, the article will synthesise total responsible management and concepts of sustainable events management and provide an introduction towards a premise of responsible events management.FindingsA mapping of management models found parallels that can be drawn upon to create a responsible event management approach, embedded by an amalgamation of quality management and sustainable principles.Practical implicationsIn essence, the combination of approaches enables a business value and ethical led development towards responsible management and one which represents a holistic understanding and strategic intent to reduce event organisation impacts.Originality/valueThis article represents a theoretical introduction to concepts that underpin the development of knowledge towards sustainable management within the events industry and will allow students, academics and practitioners to develop an introductory awareness.
Published Version
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