Abstract
This paper examines the shift to remote participation in planning board hearings during the outbreak of COVID-19. Using the results of an exploratory survey among 182 planners, public officials, and stakeholders, we explore perceptions about this transition, compare online and face-to-face engagements, and discuss the benefits and pitfalls of video-conference meetings. The findings indicate that video conferencing in planning merits future use, yet it also highlights key limitations of virtual meetings. Regardless of the findings here, the long-term effects of video conferencing and online decision-making remain to be seen.
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