Abstract

The purpose of our study is to research and identify intrinsic and extrinsic motivations but also their impact on the behavioral intentions of using Internet of Things (IoT) solutions among company managers in Romania in the future. The research method used in the quantitative study was the sample survey, using the online questionnaire as a data collection tool. The questionnaire included a formalized set of 54 questions, being specially designed to generate a new structural model starting from the Unified Theory for Acceptance and Use of Technology (UTAUT) elements. A total of 416 respondents provided complete and useful answers for this research. The results of the study showed that the endogenous factor intrinsically motivated significantly and strongly affected the intention of managers to use IoT solutions in professional activity compared to the variable of extrinsic motivation whose action remains insignificant. At the same time, the effect of the intrinsic motivation variable was mediated by the significant influence of the endogenous extrinsic motivation factor. The implications of this study are multiple for both managers and researchers. The originality of this article lies in the empirical part of the research, which, by using a quantitative method based on the questionnaire, provides important information on the impact of the motivational spectrum on the acceptance and use of IoT solutions by managers in the next period to achieve new performance, both personal and professional.

Highlights

  • Technology-based innovation is the main support in the efficient implementation and transformation of present business processes [1]

  • Given the importance given to new technologies in the digital age and the difficulties of understanding and acceptance faced by users, this paper aims to develop and empirically test a model of the causal relationship of intrinsic and extrinsic factors that determine acceptance of

  • Three strong effects are visible among the paths from Perceived Risk (PS) to Extrinsic Motivation (EM) (0.590), from Extrinsic Motivation (EM) to Intrinsic Motivation (IM) (0.344) and from Intrinsic Motivation (IM), respectively, to the Behavioral

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Summary

Introduction

Technology-based innovation is the main support in the efficient implementation and transformation of present business processes [1]. With the development of companies, the digital transformation of business processes and models has increased in order to gain competitive advantages through the use of the Internet of Things (IoT). Connecting anytime and anywhere with IoT solutions is done through a vast network of electronic devices containing sensors or software [2], connected people, connected networks, connected data and connected processes that have created revolutionary opportunities in the economy, society, business and personal life [3]. The availability of IoT technologies and solutions does not guarantee acceptability from end users. As a result, understanding user acceptance becomes an essential condition for expanding the use of IoT applications in everyday life

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