Abstract

This article aims to examine the contribution of employees to achieving profitability and competitive advantage in the hospitality industry, the importance of motivation in improving employee performance, and the role of managers in motivating employees to improve their efficiency and commitment. Human needs include physiological component of a person, these needs are laid down from childhood at the genetic level. These include breathing, sleeping, eating. Secondary needs differ from primary ones in that they are developed during a person's life; they include such needs as recognition, respect, prosperity and fame. It is not possible to directly see individual needs of a person, they can be noticed only at certain intervals of observation of a person.

Highlights

  • There is a close relationship between motivation and stimulation

  • From the point of view of labor motivation, basic values are material incentives. This means that when choosing a job, an employee will primarily focus on the first points of the schedule

  • Hotel personnel management is a rather complex system that is aimed at maintaining vertical and horizontal communications and constantly optimizing work. This system should ensure the efficiency of the work of all employees, and this can only be achieved when each employee is in his place

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Summary

Introduction

There is a close relationship between motivation and stimulation. To develop the personal qualities of an employee of a hotel enterprise, such as responsibility, hard work, patience, perseverance and efficiency, external motivation should be exerted on the internal motivation, in other words, stimulation should influence the formation of motivation.Such concepts as motive and incentive have different roots. There is a close relationship between motivation and stimulation. To develop the personal qualities of an employee of a hotel enterprise, such as responsibility, hard work, patience, perseverance and efficiency, external motivation should be exerted on the internal motivation, in other words, stimulation should influence the formation of motivation. Such concepts as motive and incentive have different roots. The sources of origin of these concepts are dissimilar; in exceptional cases, the stimulus can be transformed and take the form of a motive. The purpose for rewarding an employee's performance can be an incentive. An employee for his work in the hotel receives a reward or punishment, this proves that an incentive is not a reward

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