Motivation Role in Mediating the Effect of Work Culture and Organizational Citizenship Behavior on Performance

Abstract

The work system in MSME centers is not like in companies, and this attracts researchers to explore related work culture, OCB, motivation and performance. This study aims to determine the effect of work culture and OCB on Performance, with Motivation as an intervening variable. The research was conducted at the Samudera Keset UMKM center workforce in Pasuruan district, East Java, Indonesia. This research uses a quantitative approach with explanatory research. A sample of 80 respondents. The sampling technique is saturated. The data collection technique is a questionnaire with a Likert scale. Test the data instrument using the validity test and reliability test. Classical assumption test with normality test and multicollinearity test, and hypothesis test. Analysis of research data using Path analysis with SmartPLS software. The study results are that work culture has an effect on Performance, OCB has no effect on Performance, Motivation has no effect on Performance, and Motivation is unable to mediate the relationship between workplace culture and OCB on Performance.