Abstract

In this paper, a process of in-service training is described whereby the supervisory staff in a multi-service agency were provided with strategies designed to increase their job stimulation, morale, motivation, and interdependence. More specifically, tactics directed toward enhancing a nurturing work environment, working in a collaborative, interdependent manner and discouraging negativism were emphasized. An evaluation of the training by the supervisors involved is provided and suggestions for broader application of this process toother settings are outlined.

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