Motivation and Job Satisfaction in Organizations: A Study of University of Africa and Market Square Company, Bayelsa State

Frank Funkeye Sapele,Sakiemi Abbey Idoniboye-Obu

doi:10.21272/bel.3(3).78-87.2019

Frank Funkeye Sapele, Sakiemi Abbey Idoniboye-Obu

Open Access

https://doi.org/10.21272/bel.3(3).78-87.2019

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Abstract

The article summarizes the arguments and counterarguments within a scientific discussion on the issue of increasing the level of motivation and job satisfaction in organizations. The main objective of the study is to identify facts of increasing the employee job satisfaction and to determine key tools for increasing their motivation towards effective and quality work. The systematization of literary sources and approaches to solving the problem of improving the productivity of economic entities indicates the significant urgency of the problems associated with the low level of motivation of employees. The relevance of solving this scientific problem lies in the fact that motivation plays an important role, since it forms the basis of managerial functions in the context of planning and organizing business, improves the performance of employees in an organization. Methodological tools of the research were methods of data analysis and synthesis, surveys and statistical methods. The subject of the study is employees of the University of Africa and Market Square Bayelsa State. The paper presents the results of an empirical analysis, which show that motivation and job satisfaction are considered a means of increasing the effectiveness of the organization and providing quality services, as well as a tool to achieve high productivity. The study anchored on Herzberg two factors theory of motivation and the research adopted a qualitative technique. The research empirically confirms and theoretically proves that there is a strong link between motivation and job satisfaction for efficient service delivery in the various organizations and that wages, bonuses also play an important part of motivating employees which increases job satisfaction within organizations. The study recommends prompt payment of salaries and all entitlements, which actually help to encourage employees towards effective job satisfaction. Keywords: employees, job satisfaction, motivation, organization, performance.

Highlights

Human resource manager achieves results only through proper management of both human and non-human resources
The population comprised the staff of University of Africa, Toru-Orua and Market Square Company in Bayelsa State and a sample size of 100 was chosen from both organizations because the study utilized focus group technique to ascertain the level of motivation and staff performance in the organization
Motivation and job satisfaction lead to improvement of high job productivity and in addition, promote staff retention in organizations because employees’ behaviour and feelings within the context of an organization are usually determined by the factors of motivation and job satisfaction and this is important for an organization to achieve and sustain themselves towards competition within other organizations

Summary

Introduction

Human resource manager achieves results only through proper management of both human and non-human resources. The needs drive is what motivates employees to act in a particular way. The human resource manager’s understanding of this simple, but crucial fact is very important because if he/she knows why employees do things the way they do (act in a particular way), it makes it easier for him/her to persuade them to do the things he /she wants them to do. It makes it easier to get things rightly done to achieve the goals of the organization. Even when each member may have a different task to perform, everyone will contribute significantly because each member is responsible for the success of the organization (Maicibi, 2013: 206)

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