More than a work of art: Exploring restorative experience in tourism at the Net Master’s Garden, Suzhou, China

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Classical gardens in Suzhou were designed not only as an art of work but also for use in daily life. This study explored the tourist experience in the Net Master’s Garden in Suzhou, China, as a restorative environment based on attention restoration theory. Analysis of the results of the on-site questionnaire survey revealed three dimensions of perceived restorative characteristics: “fascination-compatibility”, “being away” and “extent”. Using multiple correspondence analysis, we also found three types of restorative experiences influenced by different activities and landscape impressions: a salient sightseeing experience, an immersive experience and a low restorative experience. In a salient sightseeing experience, when strolling visitors enjoyed the varying picturesque views, they perceived “fascination-compatibility” and “being away” more strongly. In an immersive experience, the visitors tended to do leisure activities, acquired a holistic sense of the garden, and perceived “extent” and “fascination-compatibility” more strongly. Visitors who acted more passively tended to perceive a low restorative experience. We think this study provides clues to expanding the meaning of garden visits from “appreciation” to “restoration” for both garden management and garden visitors. The classical garden might play a more important role in pleasure-derived leisure experiences in local areas, especially during times of the COVID-19 pandemic.