Moral and angry emotions provoked by informal social control

Abstract

Informal social control is the communication of disapproval by one individual to another individual (the perpetrator) who has transgressed a social norm. The present research examined the conditions under which social control provokes moral versus angry emotions in the perpetrator. The roles of perceived deviance and the appraisal of the legitimacy of social control as predictors of these emotions were specifically considered. In two studies, participants imagined themselves in situations in which they engaged in moderately uncivil acts and then received social control (or not). Perpetrators’ perception of the deviance of their behaviour (Studies 1 and 2), and their explicit appraisals of the legitimacy of social control were measured (Study 2). Moral and angry emotions were also assessed. Social control intensified moral and particularly angry emotions, compared to situations in which deviant acts were performed, but no social control was received. In addition, perceived deviance as well as the politeness of the social control importantly influenced angry emotions through their effects on appraised legitimacy.