Abstract
Destination Management Systems (DMS) come up with comprehensive and latest statistical data on a particular or numerous tourist destinations. DMS make a widespread set of tourism supervision, advancement and fulfillment tools obtainable with tourism products and services, and tourist databases as its basis. However, the core objective of this research is to put forward a common DMS together with sub-systems of DMS to the tourism destinations in Bangladesh to make sure proper tourism administration, particularly in the over-tourists places, by using this common podium. Therefore, the study has been conducted using qualitative case study approach. Focus Group Discussion has been conducted among the technology experts, tourism specialists, concerned government bodies, tourist police and other stakeholders. In addition, interviews among associated destination management organizations with structured questionnaire have been taken to embody the idea. DMS are of great use to manage the tourist flow and to have appropriate statistics. It helps to connect with national server to put a ceiling on number of visitations in an area. This platform can be used for both marketing and de-marketing of destinations according to individual situations. Categorizing tourists, their preferences, characteristics and most importantly to lessen the seasonality of tourism business this system is indispensable. Furthermore, this research can overlay the way onward to have suitable management over the tourism systems in Bangladesh by providing required guidelines to form and maintain DMS entirely.
Highlights
Over tourism refers to the overcrowding by the excessive number of tourists at a tourist destination, resulting in great hamper the quality of lives of the local people and the quality of tourist experiences
Today’s tourism is affecting the tourism destinations negatively as these places are experiencing a large number of tourists that are beyond their capacity, and the number of visitors are continuously being increased day by day (Mason, 2012)
It occurs in the places where tourists pass their leisure for a specific period of time in a year, especially in the peak seasons and it account for the overcrowding in that tourism destinations (Mason, 2012)
Summary
Over tourism refers to the overcrowding by the excessive number of tourists at a tourist destination, resulting in great hamper the quality of lives of the local people and the quality of tourist experiences. DMS (Destination Management Systems) scatter the tourism demands of the destination spatial in order to lessen the seasonality, and manage the flow of tourists and the bearing capacity of the destinations as well as to help support the development of that region for the socio-economic advancement and the living standard of the local citizens. To attain this goal, DMS should endorse, educate and notify tourists about all the dispersed tourism resources based on geography. Holistic approach and dedicated involvement of all stakeholders are the keys to ascertain the sustainable development of tourism (Repository, 2018)
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