Abstract

Employee maltreatment represents a significant concern within the workplace, with profound implications for both individual and organizational outcomes. This study explores the role of negative emotional stimuli in influencing conflict resolution processes in the context of employee maltreatment. It investigates the modulating effects of emotional regulation strategies on conflict resolution outcomes, focusing on how individuals manage and respond to negative emotional stimuli during workplace conflicts. Through qualitative research approach encompassing surveys and qualitative interviews, this research examines the experiences and perspectives of employees facing maltreatment within various organizational settings. A purposive sample size of 31 participants was used in the study. Data analysis will begin with the review of field notes and analytical memos taken during the interviews. Recorded interviews will be listened to and transcribed. The study analyzes the impact of negative emotional stimuli on conflict escalation, employee well-being, and workplace dynamics. Preliminary findings suggest that negative emotional stimuli play a pivotal role in shaping the trajectory of conflicts stemming from employee maltreatment. Furthermore, the study underscores the significance of emotional regulation strategies, including cognitive reappraisal and emotional suppression, in moderating the influence of negative emotions on conflict resolution outcomes. These findings contribute to a deeper understanding of the complex interplay between emotions, maltreatment, and conflict resolution within the workplace.

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