Abstract

The key characteristics of test and measurement (T&M) manufacturing are short-run, multi-product families and testing at multi-stations. These characteristics render statistical process control (SPC) inefficacious because inherently meagre data do not warrant meaningful control limits. Measurement errors increase the risks of false acceptance and rejection, thereby leading to such consequences as unnecessary process adjustments and loss of confidence in SPC. This study presents a modified SPC model that incorporates measurement uncertainty from guard bands into the $$ \overline{\mathrm{Z}} $$ and W charts, thereby addressing the implications of short runs, multi-stations and measurement errors on SPC. The implementation of this model involves two phases. Phase I retrospective analysis computes the input parameters, such as the standard deviation of the measurement uncertainty, measurement target and estimate of the population standard deviation. Thereafter, five-band setting and sensitivity factor are proposed to estimate process standard deviation to maximise the opportunity to detect the assignable causes with low false-reject rate. Lastly, the $$ \overline{\mathrm{Z}} $$ and W charts are generated in Phase II using standardised observation technique that considers the measurement target and estimated process standard deviations. Run tests based on Nelson rules interpret the charts. Validation was performed in three case studies in an actual industry.

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