Abstract
Modern service industry (MSI) is an information and knowledge intensive service industry, relying on information technology and modern management philosophy. The development of MSI is of high significance for promoting rapid global economy, accelerating social progress, and building an innovation-oriented society and harmonious realm. This paper first presents the history and trends of MIS in China in terms of the worldwide MSI development status. It then proposes the concept of Crossover Services based upon a survey of 62 MSI-related listed firms in China, whose business models, products, and services evidently exploit the concept. After elaborating on the crossover, convergence, and complex characteristics of crossover services, it proposes a technical framework that facilities addressing the scientific issues and technical challenges on crossover service realization. Finally, it illustrates how a new cloud-based middleware platform, named JTang++, supports the realization of crossover services.
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