Abstract

Asynchronous discussion conferences have become a standard feature of online distance learning. They provide a place for sharing ideas, consolidating understanding, and creating new knowledge about subject matter. In these conferences, the course instructor/facilitator ensures the free flow of communication and the exchange of information. Effective moderation, however, also requires the instructor/facilitator to engage in what might be termed off-stage work: gaining personal knowledge of participants, addressing participation problems and potentials, and developing cultural awareness of participants. The chapter focuses on off-stage work, specifically in online distance learning situations populated by military learners. It explores ways of developing stronger private connections with participants through which relevant information can be shared. It also considers the extent to which military learners possess a distinctive culture that impacts conference participation. The chapter reviews relevant literature, assesses the challenges for the conference moderator, provides strategies for dealing with participation and cultural issues, and suggests ways of improving overall communication and community in online distance learning environments.

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