Abstract
BackgroundWork stress is a major problem for nurses and it can negatively influence job performance. Therefore, it is critical to explore variables that can reduce or buffer the negative effects of work stress. This study explores the moderating effects of coping strategies on the relationship between work stress and job performance for nurses in China.MethodsA cross-sectional survey of 852 nurses from four tertiary hospitals in Heilongjiang Province, China, was conducted in 2013. Descriptive statistics were reported for socioeconomic status and demographic characteristics, level of work stress, coping strategies, and job performance. Regression analysis was conducted to test the interaction between work stress and coping strategies on job performance.ResultsThree subscales of work stress were negatively related to job performance. Positive coping strategies moderated Patient Care and job performance while negative coping strategies moderated Workload and Time and performance, and between Working Environment and Resources and performance.ConclusionsPositive coping strategies reduce or buffer the negative effects of work stress on job performance and negative coping strategies increased the negative effects.
Highlights
Work stress is a major problem for nurses and it can negatively influence job performance
Since nurses are the frontline staff of the healthcare team this can reduce the quality of health services
We found that positive coping strategies moderated the relationship between Patient Care and job performance (β = 0.44, P < 0.01)
Summary
Work stress is a major problem for nurses and it can negatively influence job performance. It is critical to explore variables that can reduce or buffer the negative effects of work stress. This study explores the moderating effects of coping strategies on the relationship between work stress and job performance for nurses in China. Since nurses are the frontline staff of the healthcare team this can reduce the quality of health services. It is important for both nurses and their managers to take measures to reduce work stress. Work stress can be defined as a mismatch between an individual and their environment [6]. The higher the imbalance between external demands and an individual’s abilities, the higher the level of stress that will be experienced [7]
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