Abstract

To continue the tradition of SoSyM editorials by highlighting specific topics in modeling research, we examine the emerging trend of “digitalization,” which represents the integration of multiple technologies into all aspects of daily life that can be digitized. A few examples of digitalization include smart homes (for entertainment, security, childcare, electrical, and heating), e-healthcare, smart mobility, and smart cities. The widespread impact of digitalization affects everything from personal relationships augmented by social media and their services, to other relationships such as how citizens interact with support services in e-government. Gartner defines digitalization with a more businessoriented focus: “Digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business.” (gartner.com/it-glossary in August 2015). This definition spans relationships between different businesses, in addition to business and government, and the vital relationship to customers. A goal is to realize digitalization such that there is a clear relationship between the services offered by businesses and the actual needs of customers. There are many domains that will benefit greatly from digitalization: cultural artifacts and assets (e.g., artwork, historical relics, and documents) can be digitized and therefore preserved and shown to the masses, even if they were stolen, destroyed, or are just not directly accessible. Scientists can now digitize their experiments, such that their experimental

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