Abstract

Aim: investigate the exchange of related support health care between the family, inserted in the center of the convoy model, and nurses of primary care. Method: descriptive study, conducted with 30 users of Primary Care of Maracanaú/CE in July 2014. Appealed to the Collective Subject Discourse to organize the data and the convoy model for visualization of the support exercised by the nurse. Results: the nurse is a secondary source of support to families; their actions are restricted to health facilities, demonstrating the mistaken role of their duties, and have focused on the orientation activities. Discussion: There are nurse's detachment regarding the assisted families, as well as influences of the hegemonic medical model, which distances the nurse from the carrying out of their real duties. Conclusion: nurses are undervalued and pointed as a secondary reference in relation to families solving health problems.

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