Modelo Baseado em Regras como Suporte à Atuação da Delegacia Especializada de Atendimento à Mulher no Encaminhamento de Mulheres em Situação de Violência Doméstica

Abstract

Objective: To Develop a Model to Support Decision Making based on rules that should guide professionals of the Special Police Departments for Assistance to Women (DEAMs) in routing women under situations of domestic violence to intersectoral care services. Material and Methods: This is a methodological study that elaborates a Decision Making Model Based on Rules, which was built based on protocols, manuals and laws that support attention to women in situations of domestic violence. Results: Depending on the type of violence suffered, the woman should be referred to certain services. If violence were sexual, the woman should be addressed to hospital, psychological, legal and social support. If violence were against minors under 18 years, the Guardian Council should be activated and if that was practiced by the spouse or partner, the woman ought to be referred to shelter-houses. If violence were physical, the woman should be referred to hospital care, social and legal support. When it was related to psychological violence, the woman should be directed to psychological treatment and social assistance. Conclusion: The Model to Support Decision based on rules can provide decision support for the police stations of women in order to better inform referral depending on the type of aggression, thus meeting the expectations of women who seek DEAMs. DESCRIPTORS: Decision Support Techniques. Domestic Violence. Justice Administration System. Intersectorial Action. Comprehensive Health Care.