Abstract

This study aims at identifying the key agile, lean, resilient and green practices that influence capability of cold supply chain (CSC) using Interpretive Structural Modelling (ISM) technique. Various measures of lean, green, resilient, and agile practices in CSC were identified from previous studies and experts’ opinions. Contextual relationships between practice measures were established via brainstorming session. Measures were then classified based on their driving and dependence powers. The results showed that measures of lean, green, resilient, and agile practices in CSC can be organized in a six-level structural model. Moreover, highly dependent measures at top level in CSC model are operational costs and customer satisfaction, whereas the highly driving at most bottom level of this model are ISO 14001 implementation and government support system for green cold supply chain. Validity of CSC model was assessed in three CSC firms; food, pharmaceutical, and Third Party logistics firms. In conclusion, measures emerging with higher driving power and those with high dependence in ISM hierarchy contribute significantly to enhancing capability of CSC. The proposed ISM may support decision makers in prioritization improvement efforts and achieving effective CSC.

Highlights

  • In the today’s changing global economy, cold supply chain (CSC) has become increasingly important due to the huge increasing demand for products of the temperature controlled industries; especially fresh agricultural products, manufactured food, chemicals, military services, and medical vaccines (Bogataj et al, 2005)

  • This study, aims to develop an Interpretive Structural Modelling (ISM) model to depict the relationships between the lean, green, resilient, and agile practices on the capability of CSC, obtain valuable information on whether and how the measures of these practices are interrelated in the form of hierarchy using ISM, and rank them based on driving and dependent power

  • The contribution of this research is mainly to develop a structural model to depict the relationships between the measures of lean, green, resilient, and agile practices in cold supply chain and categorize them into hierarchal levels, and identify the important measures of high driving power and high dependency power on which top management should focus in order to enhance the capability of CSC

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Summary

Introduction

In the today’s changing global economy, cold supply chain (CSC) has become increasingly important due to the huge increasing demand for products of the temperature controlled industries; especially fresh agricultural products, manufactured food, chemicals, military services, and medical vaccines (Bogataj et al, 2005). The lean cold supply chain (LCSC) was introduced as a set of firms directly linked by upstream and downstream flows of products, services, finances, and information that collaboratively work to reduce cost and waste by efficiently and effectively pulling what is required to meet customer needs (Kumar et al, 2013). The influences of green, lean, resilient, and agile practices on the performance of traditional supply chain have been extensively covered in previous works (Espadinha-Cruz et al, 2012; Azevedo et al, 2016; Ruiz-Benitez et al, 2017). This study, aims to develop an ISM model to depict the relationships between the lean, green, resilient, and agile practices on the capability of CSC, obtain valuable information on whether and how the measures of these practices are interrelated in the form of hierarchy using ISM, and rank them based on driving and dependent power.

Measures of cold supply chain
Literature review Experts Opinion
Classification of CSC measures
CSC model implications
10 Resilient
Conclusions
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