Abstract

Techniques for performance measurement are an integral part of a revenue management (RM) system. The Revenue Opportunity Model (ROM) is a widely known method to measure RM performance. However, a traditional ROM does not show valid results for dependent demand structures and for network-based RM controls. While earlier studies focused on the robustness of the network-based ROM with independent demand, this article describes an extension of the network-based ROM to dependent demand structures. Furthermore, we simulate the effect of input data errors on ROM robustness under different scenarios using realistic data of a large network airline and present computational results.

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