Abstract

Abstract The government of Indonesia pursued a slum-upgrading programme from 2011 to 2018 which included replacing ‘helicopter latrines’ with shared improved latrines. However, these latrines have not been fully utilised by slum dwellers yet. This study aimed to construct a model of behaviour change to urge people to switch from using helicopter latrines to using shared improved latrines through the process of community empowerment. A qualitative research method was conducted. Purposive and snowball sampling techniques were deployed to select study participants. Data were collected through interviews and focus group discussions. The results showed that the challenge in improving communities' sanitation behaviour can be answered with a bottom-up approach that integrates tangible and intangible elements. These elements have the dimensions of form, meaning and activity. Form is a tangible element namely shared improved latrine building that is physically acceptable to the community. Meaning and activity are intangible elements. Meaning involves the cognitive aspects to create a sense of ownership and action from affective aspects involves the activity of using the latrines. To improve the sanitation conditions, governments should involve the community in every activity, empower the community through education campaigns, and conduct supervision until the community can be independent.

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