Abstract

PurposeThe concept of “Smart Cities” is gaining prominence across the world as a solution to effectively address the issues or impediments faced by cities due to rapid urbanization. The purpose of this paper is to identify the key factors which form the primary basis for the implementation of “Smart Cities”. Particularly, this paper aims to analyse the contextual relationship and driving/dependence power of these key factors and model these using the total interpretive structural modelling (“TISM”) framework.Design/methodology/approachThe key factors which form the basis for the implementation of Smart Cities were identified through an evaluation of the literature on “Smart Cities” and expert opinions. Thereon, the contextual relationship between these key factors was examined with the help of experts. Thereafter, these key factors were modelled using the total interpretive structured modelling (“TISM”) framework. Cross-impact matrix multiplication applied to classification (MICMAC) analysis was further applied to classify the factors. It is pertinent to note that the driving power and dependence of these key factors were also reviewed.FindingsThis paper establishes a TISM of the key factors for the implementation of “Smart Cities” which will aid in examining the interrelationship among the factors and will also identify the hierarchy among these factors. On extensive examination of the literature and expert opinions on “Smart Cities”, it can be asserted through TISM that quality of life (F1), e-services adoption (F5) and economic growth (F8) are the leading factors in establishing “Smart Cities”. Furthermore, it must be noted that the MICMAC analysis and driving-dependence graph helps in classifying the key factors as autonomous factors, drivers, linkages and outcomes, which assists in comprehending which factors possess driver power and which are exhibiting dependency.Originality/valueThe contribution lies in the authentic manner in which this paper attempts to use the TISM approach combined with MICMAC analysis to model key factors for the implementation of “Smart Cities”; which would aid and assist policymakers and practitioners to construct a structural framework for the implementation of “Smart Cities” through identification of drivers, linkages and outcomes.

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