Abstract
The article presents the results of calculating the performance indicators of the dispatcher service of a high-rise building as a queuing system with an unlimited queue. The calculation was carried out for three models: with a single control room and brigade of service, with a single control room and a specialized service, with several dispatch centers and specialized services. The aim of the work was to investigate the influence of the structural scheme of the organization of the dispatcher service of a high-rise building on the amount of operating costs and the time of processing and fulfilling applications. The problems of high-rise construction and their impact on the complication of exploitation are analyzed. The composition of exploitation activities of high-rise buildings is analyzed. The relevance of the study is justified by the need to review the role of dispatch services in the structure of management of the quality of buildings. Dispatching service from the lower level of management of individual engineering systems becomes the main link in the centralized automated management of the exploitation of high-rise buildings. With the transition to market relations, the criterion of profitability at the organization of the dispatching service becomes one of the main parameters of the effectiveness of its work. A mathematical model for assessing the efficiency of the dispatching service on a set of quality of service indicators is proposed. The structure of operating costs is presented. The algorithm of decision-making is given when choosing the optimal structural scheme of the dispatching service of a high-rise building.
Highlights
High-rise buildings have become a common phenomenon in the world practice of construction
The purpose of the work is to develop an algorithm for making decisions on the selection of the optimal structural scheme of the dispatching service of a high-rise building, taking into account the minimization of operating costs and costs for the maintenance of the dispatching service, and minimizing processing time and fulfilling orders
The subject of the study is the application of queuing theory in the modeling of various schemes for organizing the work of the dispatching service of a multi-purpose high-rise building and assessing the change in the parameters of its performance
Summary
High-rise buildings have become a common phenomenon in the world practice of construction. They are a factor of scientific and technological progress, an indicator of the economic power of the state, determine the prestige of large construction holdings and management companies. The planning solutions of high-rise buildings are both highly specialized and multifunctional, ideally representing the so-called "city in the city" mode [1-4]. The Shanghai Center (China), Time Warner Center in Manhattan (New York, USA), MoscowCity (Russia) [5] can serve as vivid examples of such objects
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
