Abstract
With an integrated framework, this paper aims to analyze user perception and acceptance toward long-term evolution (LTE) services, focusing on factors that may influence the intention to use. We conducted a web-based survey of 1,192 users to test our research model. We employed structural equation modeling (SEM) as the analysis method. The results of the integrated model analysis indicate that system satisfaction is a core determinant of intention to use LTE services. The model also found that other factors, including perceived usefulness and system and service quality, significantly affect intention to use these services. In addition, both perceived adaptivity and processing speed significantly influence perceived usefulness and service quality, respectively. These factors also play key roles in determining users’ attitudes. This paper is of value to researchers and engineers designing and improving LTE services for use via mobile phones.
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