MODELING THE PROCESSES OF INTERACTION BETWEEN TEAM MEMBERS DURING THE IMPLEMENTATION OF COMPLEX SOFTWARE PRODUCTS

Abstract

In the context of intensive development of information technology and increasing complexity of software products, the importance of effective interaction between members of work teams when implementing complex software solutions, such as enterprise automation systems based on the 1C platform, is increasing. This article is devoted to the study and modeling of interaction processes between members of project teams aimed at increasing the effectiveness of their joint activities during the implementation of projects for the implementation of corporate information systems. As part of the study, existing approaches and methods for organizing teamwork, as well as software systems that provide monitoring and management of collaboration of specialists, were analyzed. Particular attention is paid to considering the specifics of interaction when implementing 1C systems, characterized by a high degree of adaptability and variability depending on the characteristics of a particular enterprise. Research materials and methods include studying scientific literature on the issues of managing project teams, analyzing statistical data on the results of implementing corporate information systems in various sectors of the economy, as well as conducting interviews with managers and participants in 1C implementation projects at medium and large businesses. As part of this study, methods for modeling the work of a project team were studied. In the process of work, the analysis of her activities (business and interpersonal) was taken into account. In the course of the work, the conflict phase of team development was identified, and a model of effective motivation was created. For this purpose, game theory tools were used. As a result of the study, key factors were identified that influence the effectiveness of interaction between project team members, among which are a clear distribution of roles and responsibilities, well-established communications, and the use of modern collaboration and task management tools. Based on the data obtained, the authors proposed a conceptual model for organizing effective interaction between participants in 1C implementation projects, taking into account the specifics of this subject area and aimed at minimizing risks and improving the quality of the results of project activities.