Modeling and debiasing feedback loops in collaborative filtering recommender systems.

Abstract

Artificial Intelligence (AI)-driven recommender systems have been gaining increasing ubiquity and influence in our daily lives, especially during time spent online on the World Wide Web or smart devices. The influence of recommender systems on who and what we can find and discover, our choices, and our behavior, has thus never been more concrete. AI can now predict and anticipate, with varying degrees of accuracy, the news article we will read, the music we will listen to, the movies we will watch, the transactions we will make, the restaurants we will eat in, the online courses we will be interested in, and the people we will connect with for various ends and purposes. For all these reasons, the automated predictions and recommendations made by AI can lead to influencing and changing human opinions, behavior, and decision making. When the AI predictions are biased, the influences can have unfair consequences on society, ranging from social polarization to the amplification of misinformation and hate speech. For instance, bias in recommender systems can affect the decision making and shift consumer behavior in an unfair way due to a phenomenon known as the feedback loop. The feedback loop is an inherent component of recommender systems because the latter are dynamic systems that involve continuous interactions with the users, whereby data collected to train a recommender system model is usually affected by the outputs of a previously trained model. This feedback loop is expected to affect the performance of the system. For instance, it can amplify initial bias in the data or model and can lead to other phenomena such as filter bubbles, polarization, and popularity bias. Up to now, it has been difficult to understand the dynamics of recommender system feedback loops, and equally challenging to evaluate the bias and filter bubbles emerging from recommender system models within such an iterative closed loop environment. In this dissertation, we study the feedback loop in the context of Collaborative Filtering (CF) recommender systems. CF systems comprise the leading family of recommender systems that rely mainly on mining the patterns of interaction between the users and items to train models that aim to predict future user interactions. Our research contributions target three aspects of recommendation, namely modeling, debiasing and evaluating feedback loops. Our research advances the state of the art in Fairness in Artificial Intelligence on several fronts: (1) We propose and validate a new theoretical model,