Abstract

Employees and managers of educational institutions have been dealing with numerous challenges related to changes in nowadays world for years. The idea of striving for “excellence in teaching” based on Fullan’s paradigm of school culture transformation has become a reason for deeper reflection in this area. Using the comparative analysis method, a picture of work models in educational institutions within the same system guidelines has been obtained. In order to make comparisons, strategies focused on providing the most effective support for pupils with special educational needs and the process of evaluating activities were taken into account. Based on three experiences of implementing the idea of inclusive education, some strategies for coping with required changes were shown. The presented case studies showed that while the strategies of each educational institution varied, they aimed to offer functional and effective counseling services which enhanced the personal and social development of children. The differences between them are related to specific practices: whether they are occasional or systematic, focused on teachers or problems, communication or action, part of the school daily work routine or applied to deal with emerging problems. The research results present a certain type of narrative related to eliminating resistance to change and monitoring its effects in a positive way according to the specific culture of organization.

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