Model of the influence of internal production conditions on the efficiency of enterprises

Abstract

The establishment and development of economic and management tools for supporting business processes are consistent elements of supporting these processes. In the practice of enterprises, there is no clear boundary between the establishment and development of economic and management tools. In establishment, there is a development of methods and approaches to business process management. The novelty of the study concerns the development of tools required when new systems for managing business processes are built and their quality is ensured at enterprises. Under conditions of changes and improvement of existing systems, this novelty refers to the development of an ensured course of business processes. It was identified that the model for determining the economic efficiency of quality management systems based on the ratio of quality results and costs is consolidated by indicators in the documentation pyramid at the enterprise, which creates opportunities for the preparation of guidelines for the management system at various levels for the development of strategies, policies, tactics and procedures for flexibility and adaptability of business processes. The practical significance of the study is conditioned by the fact that systems for managing business processes and ensuring their quality exist at the studied enterprises in various forms, their functions refer to different departments and sometimes to different levels of management. The success and effectiveness of such systems are usually closely intertwined with such concepts as the flexibility and adaptability of enterprise management systems.