Abstract

This research based on fenomena about social welfare in Indonesia has progressed significantly, but persons with disabilities still face numerous challenges, such as discrimination and limited access to essential services. With over one billion people globally experiencing some form of disability, this study aims to analyze the factors influencing the welfare and accessibility of persons with disabilities in DKI Jakarta Province, focusing on well-being, education and employment, and technology and financial inclusion. The research method used is a descriptive qualitative approach, with the aim of presenting a complete description of the problem being studied. Data collection by interviews, observation, documentation studies and technical analysis of data through data reduction and drawing conclusions. Based on the field research towards the 19 people, it was found that social services for persons with disabilities in the province of DKI Jakarta had not yet run optimally, judging from the very minimal socialization process carried out by stakeholders related to social service programs for persons with disabilities and the implementation of therapy and rehabilitation had not yet reached all types of disabilities. The DKI Jakarta Provincial Integrated Service Model for Persons with Disabilities, namely a collaboration model between lines/fields of Academic, Business, Community, Government, and Media, will accelerate the handling of service problems for persons with disabilities, which is called the Hexa Helix model.

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