MODEL OF DEVELOPMENT AND IMPLEMENTATION OF IMS

Abstract

This paper analyzes how a systemic approach to management can be used to facilitate the development and implementation of an integrated management system (IMS) within an organization. It is argued that every solution for integrating management systems requires two elements: a conceptual model and a supporting methodology. While research on IMS modeling is quite extensive, the development of methodologies for achieving fully integrated systems is still not at a satisfactory level. In the IMS acronym, particular emphasis is placed on the I (path to integration). The label M (Management) refers to the desired level of quality, while S (System) represents the methods and activities necessary to achieve the desired goal. It should be noted that all three concepts are directly related. From the above, it can be concluded that the development of IMS represents a broad field of diverse approaches. The paper presents an original model for the development and implementation of IMS systems, thus providing an approach and a set of criteria for selecting the most appropriate IMS model.