Abstract
With the recent advances in Internet and mobile technologies, there are increasing demands for electronic access to tourist information systems for service coordination and process integration. Mobile computing and mobile devices are used to implement various tourist services (e.g. electronic tourist guides, digital interactive maps, and tourist e-commerce transactions). However, due to disparate tourist information and service resources such as airlines, hotels, tour operators, it is still difficult for tourists to use them effectively during their trips or even in the planning stage. Neither can current tourist portals assist tourists proactively. To overcome this problem, we propose the analysis, design, and implementation of the â??Mobile tourist guide" system, that access through wireless devices and use Semantic Web technologies for effective organization of information resources and service processes. The proposed system provides the users with various services such as: 1) displaying the shortest path between the sources and destinations the visitors specify, 2) displaying general information of shops, newest events of the plaza and shops, 3) provides service of hotel, restaurant and cinema-ticket reservations, 4) provides user-friendly administration service. The Admin can manage the position, blocking path details, general information of hotel, restaurant, shops and plaza, and reservation details via web browser without changing the framework of the system. The system prototype has been developed on the top of Java 2 Micro Edition which offers an ideal platform for the development of full-fledged, interactive and portable applications tailored for resource constrained mobile devices. The paper presents our development experiences and highlights its main advantages and limitations in relation to the implementation of such kind of applications.
Highlights
Tourism is a leading industry in the e-business
The system prototype will use Java 2ME, which offers an ideal platform for the development of fullfledged, interactive and portable applications tailored for resource constrained mobile devices
We have presented the architectural details and design for “Mobile tourist guide" system, that used Semantic Web technologies for effective organization of information resources and service processes
Summary
Tourism is a leading industry in the e-business. There are several reasons behind this fact. The Semantic Web provides explicit meaning to the information available on the Web for automated processing and information integration based on the underlying ontology Our aim in this project is to describe characteristics of the electronic tourism as well as challenges related to the tourism electronic marketplace and to discuss how semantic web technologies can help to resolve these challenges. The main challenge of our system is to provide an effective coordination and integration of disparate information and service resources anytime, anywhere, as well as the provision of personalized assistance and automation to the tourists, each having different preferences and support requirements that often being changed during the trip. With the help of ontology, our system can help tourists better understand and guide them to specify their needs and preferences collaboratively, so that the appropriate information and services resources could be located from the Semantic Web. Because scalability and flexibility, tourists cannot be flexibly assisted in a centralized manner. The system tackles the difficulties of displaying the routes on different floors and many problems in mobile web development
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