Mobile Interaction Design: Techniques for Early Stage In-Situ Design

Abstract

The recent globalization of mobile technology and its overwhelming presence on everyday life through various societal groups and activities has raised its importance to unprecedented levels. Mobile devices’ diverse shapes, small size and distinctive characteristics impel their use in diverse and ubiquitous scenarios, cementing their presence within our work, social and entertainment activities. Accordingly, as they assume a greater meaning and a wider role of functionalities, a corresponding amount of new usage paradigms is also emerging. Consequentially, designers are increasingly faced with new design challenges, needing to cope with added difficulties of creating solutions for multiple contexts, users, purposes and new ubiquitous usage behaviours. Simultaneously, they need to cope with and leverage the small size factor and the peculiar or mixed interaction modalities (e.g., touch screen in concert with keyboard or voice) that define the trends of emerging mobile devices. Contrastingly, design problems for mobile devices, and corresponding solutions, have only recently begun to be partially and superficially addressed. Difficulties and challenges are spread through various stages of design. Three phases are particularly interesting: (1) requirements and data gathering on mobile contexts; (2) prototyping for small devices and (3) evaluation on real-world settings. Currently used approaches and existing methodologies still lack specific techniques to support design on such demanding conditions, hindering the design process and resulting in poor software regarding usability. Even recent approaches generally rely on simulations, lab experiences or derive directly from non-mobile techniques, colliding with studies that have clearly demonstrated the need to take the design process out of the lab when it comes to mobile devices. This book chapter focuses on these problems and discusses recent advances on mobile interaction design, reviewing existing attempts to overcome the added challenges brought by mobility, pervasiveness and mobile devices’ characteristics. As its main contribution, it identifies key concerns and issues brought by mobility, also presenting ways to complement current efforts and proposing new approaches that aim at overcoming existing challenges and problems. It introduces findings and work developed thus far, offering improvements and solutions that tackle out-of-the-lab design procedures and support in-situ participatory design and evaluation. These approaches are compiled within a User Centred Design (UCD) methodology that emphasizes initial stages of design and identifies techniques and