Mobile information behavior of Warner Pacific University students

Abstract

The mobile information behavior of Warner Pacific University students was studied using survey questionnaires, in-depth interviews, and group-based exercises through the lens of several common information theories and models. As ownership of connected devices became nearly ubiquitous, students used the Internet more than the library. Students built digital networks to connect with friends or classmates. The Internet was the students' primary information source, since using Google was a daily lifestyle habit while the library was totally new and unfamiliar territory. Comparison of the students' information search processes (ISPs) with Kuhlthau's ISP diagram revealed that the students searching was idiosyncratic and unpredictable, and they only adopted systematic search protocols when these were imposed on them. Chatman's theory of information poverty was useful as it revealed that the students' perception of information deprivation cut across all socio-economic groups.