Abstract
The value of a mobile communication device is its ability to organize and access important information quickly. Mobile devices are often associated with the cutting-edge technology of the last 4 years. Although having gained an increasing popularity over recent years, mobile devices have a history of 15 years. The first generation of mobile devices was the analog mobile phone. They were large and cumbersome, resembling a small briefcase. With the launch of the second generation, mobile phone units became smaller and easier to handle. Currently, third-generation phones are starting to be released, advancing in design and dynamic capabilities. By the year 2005, 76% of consumers will own an Internet compatible device, 66% will own a cell phone, 45% will own an Internet cell phone, and 10% will own a personal digitial assistant (Forrester, 2001). In today's information surge, business never stops. IDC Research has forecasted that an average of more than 36 billion person-to-person e-mails will be sent daily by 2005 (Juptner, 2001). Hence, mobile communication plays a major role in the success of most of today's business operations (Jones, 2001), and all businesses are continually faced with the challenge of engaging with the rapidly changing information technology age. One area of mobile communications that has been growing exponentially is mobile computing. Keywords: code division multiple access (CDMA); general packet radio service (GPRS); global positioning system (GPS); Internet cell phone; mobile communication device; personal digital assistant (PDA)
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