Mobile Data Network Performance Review – A Perspective of Zambia

Abstract

High speed mobile internet results in better user experience and satisfied subscriber. However factors that affect the download speed include transfer technology, number of subscribers sharing the connection, device capability and radio conditions at the subscriber location. This research was conducted to review the mobile internet performance in Zambia and determine its conformity to the regulator, ZICTA, QoS regulation. Two sets of empirical data were collected in the capital city, first in 2021 during the covid pandemic period and second in 2024. The data was compared to check for network operator developments. The results reveal that two MNOs acquired new 2600MHz spectrum, however only one MNO drew maximum benefit resulting in improved 4G download speeds. This improvement was despite an increase in market share over the same period. The second operator that deployed the 2600MHz LTE TDD mode spectrum recorded a degradation in overall downloads speeds when compared to the initial data set in spite of a reduction in market share over the same period. Thus the steps to improve the LTE network are to add more spectrum to at least reach the 3GPP Rel 10 standard of 5 carrier configuration (5CC) to reach a total 100MHz and configure network features like Carrier Aggregation (CA) to provide for higher throughputs for capable devices. Other ways to expand LTE network include add more antennas to allow for higher spectral efficiency using 8 x 8 MIMO or more and thirdly deploy Small cells solution to enhance coverage and capacity in both indoor and outdoor environment.