Abstract
The results of a 3-year research work that investigated the impact of the introduction of mobile data communications (MDC) and electronic data interchange (EDI) on road freight operation is presented. Pilot applications were set up throughout Europe and evaluated for a number of months for both MDC and EDI. A total of 63 trucks belonging to five transport operators were equipped with MDC equipment, while five EDI liaisons were established to deal with transport order handling, contract status reporting, and ferryboat booking. A comprehensive evaluation of these pilot applications followed, and the results are presented and discussed. For MDC, tangible benefits were identified that can recover costs of the complete installation within 3 to 6 years. Specific benefits included an increase of about 2-3 percent in productive vehicle-kilometers, savings in fuel costs of 1-3 percent, and reductions in dispatch times of 5-6 percent. For EDI, certain preconditions for success were found to be necessary before tang...
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