Abstract

<p>Deaf or hearing loss is a condition of inability to hear something, either totally or partially. Hearing loss greatly affects the life of a person in communicating with the people around him. Deaf people will be very difficult when in a medical emergency, this is because the medical emergency situation requires fast action.</p><p> The Healthy Phone application is a mobile medical emergency call application that can help people with hearing impaired when in emergency situations. With the Healthy Phone application, the user only needs to select an icon that suits the situation encountered in touchscreen mobile device then the message will be sent to the nearest hospital.</p> To search for icons corresponding to emergencies, the User Centered Design (UCD) method is used. This application is very helpful for deaf people because this application does not require audio communication and user location is also sent automatically to the nearest hospital. The results were analyzed using four emergency event scenarios with a total score of 87% and an average user time of less than 0:42 sec indicating that the study was successful in designing a mobile medical emergency call application according to user requirements.

Highlights

  • Deaf or hearing loss is a condition of inability to hear something, either totally or partially

  • The sound is the main component in interacting and communicating with the people around. This is a problem when deaf people are in emergency situations [3]

  • The use of text-based communication solutions cannot be applied to people with hearing-impaired because from birth the language used by them is sign language [22], and some of them are illiterate [23]

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Summary

Introduction

Deaf or hearing loss is a condition of inability to hear something, either totally or partially. Hearing loss usually occurs due to heredity or it could be due to age factor. Hearing disorders are grouped into 3 ie severe disturbances, moderate disturbance, and mild disturbance[1]. Hearing loss has a profound impact on the quality of life of the sufferer which resulted in them never knowing what a sound is so that they are unable to produce sound [1][2]. The sound is the main component in interacting and communicating with the people around. This is a problem when deaf people are in emergency situations [3]

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