Abstract

A significant proportion of adolescents and young adults experience behavioral difficalties as they grow up. Minor disorders without control and relief can cause significant psychological problems and disorders or form dangerous life paths for a teenager. Mobile devices and applications have been actively used for over a decade to monitor and provide psychological assistance to adolescents. The aim of this study was to identify the level of effectiveness of the impact of mobile and online support for adolescents on the assessment of changes in problem behavior and psychological state of adolescents. The study involved 672 adolescents aged 13 to 15 years from one of the schools in Almaty (Kazakhstan). The participants were divided into three groups, one of which received online and mobile regular psychological support and information, the second, the support group, received support in face-to-face communication with teachers, parents and psychologists, and the third, the control group, received support only upon request from the teenager. or his parents. According to the results of the study, a survey was con-ducted on the Likert scale, in which adolescents, parents and teachers assessed the level of behavioral changes associated with the condition and behavior diffi-culties. In the experimental group, the assessment of behavioral changes reached a maximum of 4.028 on a 5-point scale of positive changes, while the other two groups lagged significantly (2.402 for the support group and 2.12 for the control group). The practical significance of the study lies in the possibility of effective implementation of a support system for adolescents at school based on existing mobile devices and instant messengers without significant costs.

Highlights

  • The so-called behavior difficulties of adolescents has been the subject of research in psychology and pedagogy for a very long time [1,2,3]

  • Problem behavior does not have a clear, unambiguously recognized definition, but most studies recognize it as such in the case when a teenager violates the rules of social behavior, social norms of behavior accepted in his environment, shows increased aggression or nervousness [4]

  • This study was carried out in order to establish the level of effectiveness of the impact of mobile and online support for adolescents on the assessment of changes in behavior difficulties and psychological state of adolescents

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Summary

Introduction

The so-called behavior difficulties of adolescents has been the subject of research in psychology and pedagogy for a very long time [1,2,3]. As a result of awareness, psychological changes, and growing up, these behavior difficulties often go away without additional intervention. Behavior difficulties is the realization of a latent need for deeper psychological contact and deeper relationships with parents and mentors, obtaining a socially conditioned place among peers, recognition in the environment of a young adult [5]. To stop problematic forms of behavior requires external intervention in the form of psychological assistance. Such assistance can take various forms, among which may be behavioral counseling, psychotherapeutic assistance, moral support and motivation, provision of necessary information and access to training sources [6]

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