Mobile 3D Library Map: an innovative wayfinding tool for library users on the move

Abstract

Purpose – The purpose of this study is to deliver a mobile solution for our next-generation users to locate the library’s collections and facilities effectively through advanced visualisation and interactivity techniques. The widespread use of mobile devices within our students and staff community for their day-to-day operations has significantly driven the demand for more library services to go mobile. Design/methodology/approach – Development of the solution was done in two phases. The first is to construct a real-world model of the library to optimise visual impact and interactivity. The model captures all library facilities such as discussion rooms, cafés, service counters, book shelves, furniture as well as the décor and general ambience. The second is to build the native mobile application on the popular iOS and Android platforms, making use of the same back-end functionalities and services as the existing online and kiosk application. Perspective rendering technique is also used to generate 360° panorama, path overview and step-by-step guide which greatly enhance user orientation and navigation. The guiding principle is to develop a lightweight solution and to keep the design intuitive so that users are able to access the service without any assistance. Findings – This initiative has received good feedback from our users, especially Generation Y students who prefer visual images rather than large amounts of text. Compared to static maps and directories, the ability to interact with the system appeals to all groups of users. Originality/value – The integration with the library catalogue to allow users to pinpoint the exact location of resources is unique. On top of the wayfinding services that have been developed, there is a lot of potential for further development of richer user interactive applications to embrace the new generation of users.