Abstract

BackgroundPopulation-based surveys currently face the problem of decreasing response rates. Mixed-mode designs are now being implemented more often to account for this, to improve sample composition and to reduce overall costs. This study examines whether a concurrent or sequential mixed-mode design achieves better results on a number of indicators of survey quality.MethodsData were obtained from a population-based health interview survey of adults in Germany that was conducted as a methodological pilot study as part of the German Health Update (GEDA). Participants were randomly allocated to one of two surveys; each of the surveys had a different design. In the concurrent mixed-mode design (n = 617) two types of self-administered questionnaires (SAQ-Web and SAQ-Paper) and computer-assisted telephone interviewing were offered simultaneously to the respondents along with the invitation to participate. In the sequential mixed-mode design (n = 561), SAQ-Web was initially provided, followed by SAQ-Paper, with an option for a telephone interview being sent out together with the reminders at a later date. Finally, this study compared the response rates, sample composition, health indicators, item non-response, the scope of fieldwork and the costs of both designs.ResultsNo systematic differences were identified between the two mixed-mode designs in terms of response rates, the socio-demographic characteristics of the achieved samples, or the prevalence rates of the health indicators under study. The sequential design gained a higher rate of online respondents. Very few telephone interviews were conducted for either design. With regard to data quality, the sequential design (which had more online respondents) showed less item non-response. There were minor differences between the designs in terms of their costs. Postage and printing costs were lower in the concurrent design, but labour costs were lower in the sequential design. No differences in health indicators were found between the two designs. Modelling these results for higher response rates and larger net sample sizes indicated that the sequential design was more cost and time-effective.ConclusionsThis study contributes to the research available on implementing mixed-mode designs as part of public health surveys. Our findings show that SAQ-Paper and SAQ-Web questionnaires can be combined effectively. Sequential mixed-mode designs with higher rates of online respondents may be of greater benefit to studies with larger net sample sizes than concurrent mixed-mode designs.

Highlights

  • Population-based surveys currently face the problem of decreasing response rates

  • The offer of both SAQ-Paper and Selfadministered Online Questionnaires (SAQ-Web) provides an attractive combination of methods that takes total survey error into account. These methods generate comparable results [27, 28] because they share a number of characteristics: both are conducted without the presence of an interviewer, and both use visual presentation. This has been found among adults in Germany, as we have reported in a previous article based on data from a methodological pilot study conducted within the programme of the above-mentioned German Health Update (GEDA) study [29]

  • Health indicators and data quality Given that mixed-mode designs are used in public health surveys, we aimed to determine whether concurrent and sequential mixed-mode designs lead to significantly different results

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Summary

Introduction

Population-based surveys currently face the problem of decreasing response rates. Mixed-mode designs are being implemented more often to account for this, to improve sample composition and to reduce overall costs. The decreasing response rates facing many kinds of survey since the 1990s [3,4,5] leads to a higher probability of systematic errors such as selection bias, i.e. a certain population group can be underrepresented in an achieved sample due to a particular low response to the survey in this group. This situation makes it more difficult to gain sufficient sample sizes that are representative of the target population and to do so within the limited financial resources available to the study

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