Abstract

The deployment of a major end-point operating system (OS) upgrade presents significant challenges for enterprise organizations, requiring a comprehensive strategy to minimize business disruption and maintain a robust security posture. Beyond the operational complexities of managing user productivity and application compatibility, organizations must also proactively address the critical security risks associated with such large-scale technology transitions. Cybercriminals often target organizations undergoing major IT changes, seeking to exploit vulnerabilities that may arise due to shifts in the OS architecture, user workflows, and security controls. This paper outlines practical strategies for executing successful OS upgrade projects that balance operational resilience and cyber risk management. Key focus areas include proactive management of end-point security, comprehensive contingency planning and rollback procedures, strategies to sustain productivity and business continuity, effective end-user training and communication, and valuable insights into the next- generation OS deployment. By focusing on these critical aspects, organizations can navigate major OS upgrade initiatives while preserving vigorous business operations, enhancing end-user experience, and safeguarding sensitive data and systems from costly security incidents.

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