Migrant worker inclusion and psychological well-being: Insights from the hospitality and tourism workplace

Abstract

While the hospitality and tourism industry relies on migrant workers as a source of labour, their inclusion and well-being are less examined. Set in a hospitality and tourism-dependent economy that heavily depends on migrant workers, this study employed logit models to determine the factors that coalesce to create inclusion in the industry. The findings revealed that formal educational attainment, duration of stay, duration of work with tourism organisation, contribution to creative solutions at the workplace, and assistance to co-workers significantly contributed to workplace inclusion. Two inclusion dimensions of belongingness, and uniqueness, significantly determined the psychological well-being of the migrant workers.