Midwives’ perception of patient safety culture—A qualitative study

Abstract

ObjectiveTo explore midwives’ experiences with and perceptions of patient safety culture in the German-speaking countries. Design and settingSemi-structured interviews with midwives were conducted between December 2013 and March 2014, whereby the narrative nature of the questions on patient safety culture provided the space for the interviewed midwives to express their own wishes and thoughts freely. The interviews were recorded and transcribed, and the transcripts were anonymized with respect to personal and institutional names. The analysis of the transcripts was based on the methods of qualitative content analysis with the goal to consider all of the remarks with open coding, following a strictly inductive approach. Data analysis and categorization was performed using the software MAXQDA Release 12.2.1. Participants14 midwives from Austria, Germany and Switzerland. FindingsThe interviewed midwives provided insights into their thoughts and experiences on factors that promote and inhibit patient safety culture as well as superordinate topics related to patient safety culture in general. Their statements were assigned to seven main categories; (i) institutional circumstances, (ii) role of the management, (iii) interprofessional factors, (iv) meetings, (v) education and training, and (vi) psychosocial aspects. Moreover, the majority of statements assigned to these categories additionally related to two overarching core categories, communication and knowledge / skills. Key conclusions and implications for practiceIt appears that patient safety culture is a personal matter for the majority of the participating midwives. However, it seems that at least at some institutions a discrepancy between the perceived importance of patient safety culture and an incomplete implementation into everyday work exists. A natural way of dealing with patient safety culture and an open blame-free discussion of critical incidences rely on the implementation of institutional circumstances that promote education, training as well as intra- and interprofessional exchange and transparent clear responsibilities.