Microprocesses' Absorptive Capacity Systematization for Knowledge Identification in Project Management

Abstract

This study aims to describe how the microprocesses of the Absorptive Capacity acquisition phase contribute to the identification of knowledge in project management. To this end, an exploratory and descriptive qualitative research was adopted, with 15 in-depth interviews with professionals who have more than five years of experience with projects. In the interviews were identified microprocesses present in the phase of acquisition of Absorptive Capacity that contributes to the knowledge identification in Project Management. These microprocesses were grouped into three groups called (i) events, (ii) social interaction and (iii) the use of tools and techniques. As contributions, besides the microprocesses identified in the practices reported by the interviewees, this study presents a systematization of how the knowledge identification occurs in the context of project management, which allows organizations to interfere in their processes and activities with the microprocesses that best fit them to the reality of projects according to their complexity, criticality or innovation.