Micro-political processes in a multinational corporation subsidiary: A postcolonial reading of restructuring in a sales department

Abstract

What shapes micro-political contest in the subsidiary of a multinational corporation? We use observational and interview data from a Pakistani subsidiary of a global company to address this question. We trace debate surrounding the entry of modern (self-service) retail through multiple voices. Following postcolonial theory, we show how top management create a narrative that combines the progressiveness of modern retail with the locally salient discourse of izzat/honour. This hybrid narrative defines the terrain and terms of micro-political contest for all others in the subsidiary. Our analysis shows how some workers adapt this hybrid story to support their interests, whilst the attachment of izzat to the modern restricts the possibility of resistance for others. We examine how the narrative enables the establishment of an elite and a dominated group. The postcolonial approach allows us to argue that the subsidiary is a specific site of micro-political struggle where both geo-political factors and relationships with other parts of the multinational corporation shape micro-political processes.