Abstract
This paper presents a dual research scheme of macro and micro to analyze the key indicators that affect user experience. Firstly, we developed an Android client on Tencent Micro-blog based on the development platform of Tencent Micro-blog. Secondly, an automated test system was developed based on the client. Then, information was got from Tencent Micro-blog's web pages based on the WebCrawler technology. Finally, the key factors that affect microblog business were analysed according to the indicators of the automated test system and the results which were gained by the WebCrawler technology. The results showed that the network environment can greatly influence the business experience, ideally, refreshing micro-blog delayed 1200ms, sending pictures delayed 1300ms, and sending text delayed 500ms;The volume of business also changed in different seasons, the business peak is from July to September and November to December. Conclusion:Tencent Micro-blog should adjust the service resources properly according to its own business characteristics and save network overhead from the perspective of the system optimization.
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