Abstract

Yehliu Geopark mGuiding is an Android application that can perform several tasks related to guiding tourists. The improvement of the application is based on a user evaluation of the former version of the Yehliu Geopark tour guiding system which was designed to be executed on a personal digital assistant device. The user evaluation data were acquired from a questionnaire survey comprising a sample of 101 respondents and were processed using ridits analysis and importance-performance analysis. Results revealed the tourists' preferences for the tour guiding system. The application was redesigned based on the tourists' preferences. The new features of the application include: (1) a Geopark map that is attractive and easy to read; (2) augmented reality (AR) with camera and global positioning system (GPS) functions; (3) user-friendly guiding interface of scenic spots. The application integrates tracking and location functions using GPS coordinates, multi-media guiding (descriptions of scenic spots, videos, photographs and audio presentations), suggested tour selection and searching using AR. The Yehliu Geopark mGuiding system offers a user-friendly interface that the tourists can use on their own smartphone for a complete tour.

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